Terms and Conditions

These Terms and Conditions govern access to and use of mrfortunecasino.cloud and the services made available by Mr Fortune in Australia. By visiting the website, creating an account, or using any part of the platform, the user agrees to be bound by these terms as well as any related policies, rules, and operational notices published on the website.

If a user does not agree with these terms, that user should not access or use the platform. These terms are intended to set out the main rights, responsibilities, restrictions, and operational conditions that apply to the relationship between the user and Mr Fortune.

Service Scope

Mr Fortune operates as an online platform associated with casino-style gaming services. The website may include account features, gameplay access, promotional features, support tools, payment functions where applicable, and related content made available for lawful adult use.

Certain services, features, or payment routes may be unavailable in specific cases due to technical, geographic, account-level, or operational restrictions. Mr Fortune may update, suspend, or discontinue parts of the platform where reasonably necessary.

Eligibility and Acceptance

Use of the platform is limited to individuals who are at least 18 years old and otherwise legally able to enter into binding terms under applicable law. By using the website, the user confirms that the information provided is accurate and that the user is using the service only in a manner permitted by these terms.

Mr Fortune may request information or documentation to verify age, identity, or account ownership. Failure to provide requested information within a reasonable period may result in limited access, suspension, or closure of the account.

Account Registration and Security

Users who register for an account must provide complete and accurate details and keep those details up to date. Each account is intended for personal use by the registered individual only, unless the platform expressly states otherwise.

Users are responsible for maintaining the confidentiality of usernames, passwords, verification codes, and device access. Any activity carried out through the account may be treated as activity authorized by the account holder unless there is evidence of unauthorized access properly reported to support.

User Obligations

Users agree to use the platform responsibly, lawfully, and in accordance with all applicable rules. Users must not misuse the website, attempt to interfere with its operation, access another person’s account, provide false information, or use payment methods without proper authority.

Users must not upload malicious code, attempt unauthorized data extraction, manipulate games or promotions, use automated tools without permission, create duplicate accounts to bypass restrictions, or engage in conduct that may harm the platform, other users, or service integrity.

Prohibited Conduct

The following conduct is strictly prohibited to ensure a fair and secure environment for all users.

Fraudulent Activity

Users must not engage in chargebacks without valid grounds, identity misrepresentation, payment abuse, bonus manipulation, collusion, or any deceptive conduct intended to gain an unfair advantage.

Technical Interference

Users must not attempt to disrupt the website, reverse engineer protected systems where prohibited, test vulnerabilities without permission, or bypass account restrictions, responsible gambling tools, or security controls.

Unlawful or Harmful Use

Users must not use the service in connection with unlawful conduct, abusive communications, harassment, or any activity that could expose the platform or its users to avoidable risk or damage.

Payments, Fees, and Account Balances

Where payment, deposit, withdrawal, or fee-related features are available, users are responsible for ensuring that the payment information they provide is valid, authorized, and accurate. Processing times may vary depending on the chosen method, technical checks, account review requirements, and operational schedules.

Mr Fortune may apply limits, verification steps, or procedural checks before certain transactions are completed. If applicable, users are responsible for any third-party banking or payment charges that are outside the direct control of the platform. Displayed balances, bonuses, or pending transactions may be subject to review and correction where a technical or administrative error has occurred.

Bonuses, Promotions, and Feature Rules

From time to time, the platform may make available promotional offers, bonus features, or limited-time account benefits. Any such offer may be subject to separate terms, participation conditions, time limits, usage caps, withdrawal restrictions, or eligibility checks.

If a user fails to meet the stated conditions of an offer, Mr Fortune may restrict, remove, or void the promotional benefit where reasonably justified by the applicable rules.

No Guarantee of Availability or Results

Mr Fortune provides access to the platform on an as-available and as-operational basis. While reasonable efforts may be made to maintain service continuity, uninterrupted access, error-free performance, and constant availability cannot be guaranteed.

Gaming outcomes are uncertain by nature. The platform does not guarantee winnings, uninterrupted success, or any specific user result. Users accept that participation involves uncertainty and that gameplay should be approached as entertainment rather than as a source of expected profit.

Intellectual Property

All website content, branding elements, graphics, text, software components, layouts, and related materials made available by Mr Fortune are protected by applicable intellectual property and proprietary rights. Users receive only a limited, revocable, non-transferable right to access and use the website for personal and lawful purposes in accordance with these terms.

Users must not copy, republish, distribute, modify, frame, scrape, or commercially exploit protected material from the platform unless express written permission has been granted.

Third-Party Services and Links

The platform may contain access to third-party tools, payment channels, content providers, or external services for convenience or technical functionality. Mr Fortune does not control all third-party content or operations and is not responsible for the availability, accuracy, or conduct of those independent services.

Where users choose to interact with third-party services, they do so at their own discretion and may also be subject to separate third-party terms and privacy practices.

Limitation of Liability and Disclaimers

To the extent permitted by applicable law in Australia, Mr Fortune is not liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, the website, including business interruption, data loss, delayed access, lost opportunity, or service unavailability, where such liability may lawfully be limited.

Nothing in these terms is intended to exclude liability that cannot lawfully be excluded. Users acknowledge that online services involve technical risks, interruptions, and limitations, and that reasonable operational safeguards do not eliminate every possibility of error, downtime, or unauthorized activity.

Suspension and Termination

Mr Fortune may suspend, restrict, or terminate access to the platform where there is a reasonable basis to believe that these terms have been breached, verification has failed, account activity creates risk, required information has not been provided, or continued access is no longer operationally appropriate.

Users may also request account closure by contacting support. Suspension or termination may affect ongoing access to services, promotions, balances pending review, and other account features, subject to applicable rules and lawful handling procedures.

Changes to the Terms

Mr Fortune may revise these Terms and Conditions from time to time to reflect changes in services, technical operations, business practices, or legal requirements. Updated terms will apply from the date they are posted on mrfortunecasino.cloud unless a different effective date is stated.

Continued use of the platform after updated terms are posted may be treated as acceptance of the revised version.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws applicable in Australia. Any dispute, claim, or disagreement arising out of or relating to the use of the platform, to the extent not resolved informally, may be handled under the applicable laws and procedures of Australia.

Users are encouraged to contact support first so that practical issues, misunderstandings, or account concerns can be reviewed before a formal dispute process is pursued.

Contact Details

Questions about these Terms and Conditions, account use, or service rules can be sent to:

  • Support Email: [email protected]
  • Phone: +61 2 8015 4821
  • Address: Level 8, 210 George Street, Sydney NSW 2000, Australia